About Emporia Scale

Built by operators who've run this exact playbook before

Emporia Scale exists because e-commerce brands deserve a growth partner that acts like an owner, not a vendor — one team accountable for the full marketplace stack, from operations to advertising to strategy.

Our story

We started inside the accounts we now help run

Before Emporia Scale existed as its own company, our core team was already managing marketplace operations and advertising for a handful of established e-commerce brands — living inside Seller Central, Walmart Marketplace, and eBay Seller Hub every day.

We built Emporia Scale to formalize that experience into a dedicated growth partner: one accountable team spanning marketplace management, advertising, catalog, consulting, coaching, analytics, and automation — instead of a patchwork of disconnected freelancers and point solutions.

Today we work with established brands who already have proven demand and want a strategic partner to accelerate what's working, not a startup looking for its first sale.

Mission

Help e-commerce brands grow sustainably and profitably by managing their marketplace operations, advertising, and strategy with the rigor of an in-house team.

Vision

To be the growth partner established e-commerce brands default to — across every marketplace, region, and stage of scale.

Why we exist

Most agencies specialize in one channel or one discipline, leaving brands to coordinate the rest themselves. We exist to remove that coordination burden — one team, one strategy, full accountability.

Core values

What guides how we work

These aren't wall art. They're the standard we hold every engagement to.

Honesty over hype

We tell clients what's actually working, not what's easiest to hear. No guaranteed outcomes, no inflated projections.

Margin, not vanity metrics

Revenue without profitability isn't growth. Every recommendation is evaluated against true margin impact.

Embedded, not detached

We operate as an extension of your team inside your accounts, not a vendor sending a monthly PDF from a distance.

Automation-forward

We invest continuously in AI and automation so our team — and yours — can do more without cutting quality.

Our methodology

Audit, Strategy, Execution, Optimization

Every engagement — regardless of service line — follows the same disciplined framework.

1

Audit

Understand exactly where things stand today, with no assumptions.

2

Strategy

Build a prioritized, realistic roadmap aligned to your goals.

3

Execution

Implement directly inside your accounts as an embedded team.

4

Optimization

Monitor, report, and iterate as the business and market evolve.

Leadership & team

Operators, not account reps

F&

Founder & CEO

Strategy & operations

Ho

Head of Account Management

Marketplace operations

BM

Brand Manager, Advertising

Amazon & Walmart ads

G&

Growth & Automation Lead

AI, analytics & tooling

Full team bios and photos are being finalized and will be published here shortly.

Where we're headed

Company timeline

Year 1

Foundation

Emporia Scale launches with anchor clients across Amazon, Walmart, and eBay, and a team already experienced inside an established e-commerce ecosystem.

Year 2

Expansion

Growth consulting, coaching, and analytics practices mature alongside marketplace management and advertising, and the client roster broadens beyond the founding accounts.

Year 3

Platform

The technology and automation practice matures into proprietary tooling, raising the ceiling on how much every account manager and specialist can handle.

Ready when you are

Let's find out what's leaving revenue on the table.

Start with a Free Audit of your marketplace presence, or tell us what you need and get a custom quote within two business days.